Feb, 2025 - Present • 1 yr 7 mos - Full time
Premier Service Agent
AAA – The Auto Club Group, International
•Take 80-100 calls per day
•Handling home and auto insurance policies •
Advising customers
about their policies payments and current billing inquiries
•
Assisting customers with great service through customer service and
phone call dialog
•Providing protected documents via email to customers, banks, and
credit unions
•
Assisting team members with assistance as needed on Microsoft
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Degree: Mass Communication •  Sep, 2017 – Dec, 2019
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