Crystal's Custom Tumblers and More

Mar, 2019 - Present  •  7 yrs 6 mos  -  Self employed

Deliver exceptional customer service by managing client orders, addressing inquiries, and ensuring satisfaction from order to deliver.
Design and customize client products using Canva and Silhouette Business software.
Building repeat customer base through personalized attention and reliable communication.
Manage all aspects of business operations including marketing, sales, and fulfillment.

Acadia Parish School Board

Aug, 2012  –  Sep, 2025  •  13 yrs 2 mos  -  Full time

Communicated with teachers and students daily to support needs and resolve issues promptly.
Organized events and fundraisers requiring collaboration, scheduling, and pupil engagement.
Recognized as “Support Personnel of the Year” for reliability and service excellence.

Stage Department Store

Oct, 2006  –  Feb, 2007  •  5 mos  -  Seasonal

Assisted customers with purchases, returns, and product inquiries with professionalism and attention to detail.
Consistently met sales goals through upselling and delivering positive in-store experiences.
Maintained clean and appealing displays to enhance customer satisfaction.

Rehabilitation Hospital of Jennings

Jul, 2005  –  Mar, 2011  •  5 yrs 9 mos  -  Full time

Provided compassionate patient care and administrative support as CNA, HR Assistant, and Unit Clerk.
Coordinated patient information, staff scheduling, and employee onboarding while ensuring HIPAA
compliance.
Served as the first point of contact for patients and families, delivering professional and empathetic
communication.