Home Performance Inc

Jan, 2024  –  Jan, 2026  •  2 yrs 1 mo  -  Full time

Planning & Estimating
• Review project scope, kitchen remodel, roofing replacement, painting.
• Prepare cost estimates and timelines.
• Obtain permits and ensure compliance with local building codes.
Coordinating Teams & Materials
• Schedule subcontractors plumbers, electricians, roofers.
• Order and track materials so they arrive on time.
• Make sure the right crew is assigned to each task.
Communication
• Act as the main point of contact for the homeowner.
• Provide updates on progress, delays, or changes.
• Manage expectations and resolve concerns.
Quality & Safety Control
• Ensure work meets industry standards and client requirements.
• Conduct inspections during and after the project.
• Enforce safety protocols on the job site.
Budget & Timeline Management
• Monitor expenses and avoid cost overruns.
• Adjust schedules when unexpected issues arise.
• Ensure the project finishes on or before the deadline.

Rio Law Group

May, 2022  –  Jun, 2024  •  2 yrs 2 mos  -  Full time

• Conducted initial client screenings to assess case viability and align with firm services.
• Gathered and documented detailed client information, ensuring accuracy in case
management systems.
• Scheduled consultations, managed client follow-ups, and coordinated document
submission.
• Maintained confidentiality and performed conflict-of-interest checks in compliance with
legal standards.
• Provided exceptional customer service, addressing inquiries and explaining firm processes.

True North Land

Jun, 2019  –  May, 2022  •  3 yrs  -  Full time

Screening Leads: Reviewing incoming leads from various sources online forms, calls, emails,
or referrals, Social Media, Facebook, Instagram, LinkedIn, to determine their suitability.
2. Data Collection: Gathering essential information about the leads, such as their property
needs, financial situation, and timeline for purchasing or selling.
3. Criteria Matching: Ensuring the leads meet pre-set criteria, budget, location preference,
readiness to transact before passing them on to the sales team.
4. Initial Contact: Reaching out to leads via phone, email Social Media, or messaging platforms
to establish rapport and collect additional details.
5. Follow-Up: Regularly following up with leads who are not immediately ready to move
forward, keeping them engaged until they qualify for the next stage.
6. Create content on Canva for engagement, Launch campaigns in social Media.
7. Strategy Development: Suggesting and implementing strategies to enhance lead generation
and qualification processes.
8. Training and Development: Training team members or assisting in the onboarding of new
staff related to lead management processes.

Groovytek

Jul, 2017  –  Jun, 2019  •  2 yrs  -  Full time

Conduct personalized sessions to teach clients how to use their devices (smartphones,
tablets, computers, smart TVs, etc.).
Tailor sessions to each client’s pace, interests, and level of tech comfort.
Help clients with basic tech issues (e.g., app setup, email configuration, Wi-Fi
connectivity).
Build trust and rapport with clients, many of whom are older adults.
Stay updated on the latest tech trends, apps, devices, and best practices.
Participate in ongoing training provided by GroovyTek to improve teaching methods and
product knowledge.
Record details from each session, including topics covered and follow-up needs

Blue Square Logistics

Jul, 2014  –  Jun, 2017  •  3 yrs  -  Full time

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Identify businesses that need freight transportation.
Build and maintain relationships with shippers.
Schedule pickup and delivery times.
Managed a portfolio of 3 key accounts, consistently exceeding sales goals by an average of
25%.
Conducted effective cold calls, resulting in a 15% increase in the client base within the first
six months.
Negotiated and closed deals worth over $90,000 with major clients.
Received the "Top Sales Performer"