Page Africa

Nov, 2025 - Present  •  10 mos 29 days  -  Internship

As Community Engagement Lead at Page Africa, I focus on reviving and strengthening student communities by creating programs that prepare undergraduates to be job‑ready before they finish school. My role involves designing initiatives that connect students with mentorship, practical training, and career resources, while fostering collaboration and peer support. I work to re‑energize disengaged student groups by organizing workshops, networking events, and digital campaigns that highlight employability skills and professional growth. By listening to students’ needs and aligning them with Page Africa’s vision, I help transform a struggling community into a vibrant network where young people gain confidence, build relevant skills, and position themselves for success in the workforce.

KGL Energy

Aug, 2024  –  Dec, 2024  •  5 mos  -  Freelance

I managed customer inquiries and complaints via email and chat, keeping detailed records to support follow‑up and resolution. My role involved verifying customer information against company records, ensuring accuracy, and escalating unclear cases to supervisors, which demonstrated my attention to detail and commitment to quality service.

Northern Hibiscus Mall

Oct, 2018  –  Sep, 2019  •  1 yr  -  Full time

I managed customer inquiries and complaints via email and chat, keeping detailed records to support follow‑up and resolution. My role involved verifying customer information against company records, ensuring accuracy, and escalating unclear cases to supervisors, which demonstrated my attention to detail and commitment to quality service.