Self Employed

Nov, 2019 - Present  •  6 yrs 10 mos  -  Self employed

Managed executive calendars, email correspondence, travel arrangements, and meeting facilitation while serving as the primary point of contact for clients and their doctors on an eHealth platform, ensuring professional, confidential, and responsive communication at all times.
Conducted research to support decision-making, assisted in full-cycle hiring processes including creating SOPs for onboarding, and handled sensitive information with discretion and availability beyond standard hours.
Developed content for blogs, social media, emails, and sales materials; managed social media strategies across multiple platforms to boost engagement; and executed email marketing campaigns using tools like Mailchimp, while leveraging proficiency in Microsoft Office Suite and Google Workspace to enhance operational efficiency.