Sep, 2025 – Nov, 2025 • 3 mos - Freelance
Lake Havasu City, Arizona
Graphic design (business cards).
Web management (updating the website).
Research (Identified potential manufacturers in the Philippines for product
collaboration).
Sep, 2023 – Mar, 2024 • 7 mos - Contract
Baguio City, Philippines
Provided inbound customer support focused on retention and relationship management.
Sep, 2022 – May, 2023 • 9 mos - Full time
Managed inbound and outbound calls, emails, and customer inquiries.
Filed and managed insurance claims.
Updated CRM systems (Claim Wizard).
Handled appointment scheduling and data entry.
Organized and created documents/files for claims.
Oct, 2021 – Apr, 2022 • 7 mos - Full time
Managed data entry and filing of documents.
Communicated with clients via email and maintained CRM updates (Deploit).
Sep, 2018 – May, 2019 • 9 mos - Full time
Moderated email communications and provided excellent customer service
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