Toyota Santa Rosa Laguna, Inc.

Mar, 2022 - Present  •  4 yrs 6 mos  -  Full time

Handled appointment scheduling for preventive maintenance and general service, ensuring organized daily workflow.
Provided professional and friendly customer support via phone calls, email, Viber, and social media.
Reached out to clients due for preventive maintenance, educating them on service intervals and encouraging timely appointments.
Managed and updated client information, appointment logs, and follow-ups with strong attention to detail and accuracy.
Worked closely with the service team to coordinate schedules, resolve customer concerns, and deliver efficient, high-quality service.