Helados Carabobo

Aug, 2023  –  Feb, 2025  •  1 yr 7 mos  -  Full time

Responsible for customer service, materials management, collections, and payments. In charge of brand positioning and providing
personalized advice. Coordinating administrative and operational tasks to ensure quality service, improve internal processes, and optimize
efficiency.
• I increased the client portfolio by 20%, achieving a more consistent and efficient delivery route and order process.
• Transformed document management systems, significantly boosting task efficiency and enabling a flawless workflow.