Dec, 2025 - Present • 9 mos 29 days - Full time
Delivered consistent, high-quality customer service by assisting customers with enquiries and providing clear, accurate information.
Maintained a professional and friendly approach, ensuring a positive customer experience from entry to exit.
Handled customer concerns calmly and efficiently, escalating issues when necessary to ensure resolution.
Maintained accuracy in customer interactions, records, and daily operational tasks.
Followed company policies and procedures while meeting service and quality standards.
Built strong relationships with customers through effective communication and active listening.
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Degree: Management •  Jan, 2015 – Dec, 2018
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