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Aug, 2025 – Aug, 2025 • 1 mo - Freelance
• Conducted in-depth market and company research to support private equity investment screening and strategic business evaluations.
• Executed detailed company profiling using financial, operational, and leadership filters including revenue size, employee headcount, CEO profile, and business history.
• Utilised professional research databases including LinkedIn Sales Navigator, ZoomInfo, RocketReach, Statista, Datanyze, Growjo, and SaaSquatch Leads.
• Performed structured data validation and multi-level verification to ensure accuracy, relevance, and completeness of executive and company information.
• Built structured research spreadsheets using Google Sheets and Microsoft Excel with standardised validation layers.
• Developed research summaries and executive insights to support internal strategic review processes.
• Maintained strict confidentiality when handling sensitive commercial and executive-level information.
Aug, 2024 – Mar, 2025 • 8 mos - Full time
• Managed high-volume data entry and administrative processing, handling 1,200–1,500+ records per day with accuracy rates exceeding 99.5%.
• Performed advanced data validation, cross-checking multiple databases to detect duplicates, inconsistencies, formatting errors, and missing data.
• Executed large-scale data cleansing and database standardisation initiatives to improve reporting accuracy and operational reliability.
• Built advanced Microsoft Excel systems using PivotTables, VLOOKUP, nested formulas, conditional formatting, and data validation frameworks.
• Developed structured operational templates and internal tracking dashboards to monitor productivity, accuracy rates, and workflow efficiency.
• Authored and implemented detailed Standard Operating Procedures (SOPs) for data handling, quality assurance, and security controls.
• Managed secure cloud-based document systems using Google Drive with full version control and access management.
• Monitored workflow queues and task dashboards to ensure SLA compliance and target completion.
• Generated daily, weekly, and monthly operational reports including trend analysis and process improvement recommendations.
• Supported global remote teams using Zoom, Slack, and Google Workspace across multiple time zones.
• Ensured GDPR-aligned practices in handling confidential and sensitive client data.
• Identified process gaps and proposed workflow automation improvements to reduce error rates and operational delays.
Pangkah Subdistrict Government Office
Aug, 2014 – Nov, 2014 • 4 mos - Internship
• Delivered comprehensive administrative and operational support for government office activities, ensuring structured workflows, procedural compliance, and document accuracy.
• Managed complex scheduling and calendar coordination for senior government officials, department leaders, and external stakeholders.
• Prepared and organised official meetings including drafting agendas, attendance registers, meeting packs, and formal minutes.
• Drafted, edited, formatted, and proofread formal government documents including decrees, circular letters, internal memorandums, and reports.
• Developed and maintained structured physical and digital filing systems covering 2,000+ official records, improving retrieval speed by 30%.
• Controlled incoming and outgoing correspondence through email and postal registration systems with full tracking and archiving.
• Handled public-facing administrative services by logging citizen inquiries and coordinating resolution workflows.
• Supported government events, inter-departmental coordination meetings, and public service activities involving 50–100+ participants.
• Managed office inventory records, procurement documentation, and vendor communication.
• Supported workflow optimisation by identifying documentation and filing inefficiencies and proposing process improvements.
• Ensured confidentiality and integrity of sensitive government records.
• Operated Microsoft Office Suite and Google Workspace for reporting, documentation, and data processing.
Degree: Vocational High School Diploma • Jul, 2013 – May, 2016
• Office Administration Competency Certificate • Microsoft Office Certification (Word, Excel, PowerP
Highly organised, detail-driven, and results-focused Remote Administrative & Virtual Assistant with strong capabilities in managing high-volume workflows, operational coordination, document governance, and multi-channel communication. With a proven ability to process 1,200–1,500+ records per day at 99.5%+ accuracy, I bring a disciplined, structured, and efficiency-oriented approach to supporting fast-paced teams and small businesses across global environments.
I specialise in calendar and inbox management, customer support, document control, compliance-style record handling, meeting coordination, and digital file systems—ensuring seamless day-to-day operations for executives, managers, and distributed teams. I am experienced in drafting, organising, and maintaining high-standard documentation while handling confidential information with complete discretion.
Having supported international teams across multiple time zones, I excel in remote collaboration, task prioritisation, and workflow optimisation. I am highly adaptive, fast-learning, and committed to delivering error-free administrative support using tools such as Google Workspace, Microsoft Office, Zoom, and various cloud systems.
I bring a reliable, service-oriented, and solution-focused mindset to every project, consistently improving processes, reducing inefficiencies, and enabling smoother operations. My goal is to provide exceptional virtual assistance that strengthens organisational structure, enhances productivity, and supports lasting growth for businesses of all sizes.
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