Neben Solutions

May, 2023  –  Feb, 2025  •  1 yr 10 mos  -  Full time

1) Developed and led strategic growth plans, increasing affiliate program revenue by 20%.
2) Established and nurtured key affiliate relationships, improving partner retention and reducing issue
resolution time by 30%.
3) Recruited, negotiated, and onboarded 50+ affiliates, expanding strategic partnerships by 15%.
4) Conducted in-depth campaign analysis using advanced data metrics, achieving 25% increase in overall ROI.
5) Collaborated on marketing enhancements, leading to a 10% improvement in platform engagement.
6) Implemented and managed fraud detection systems, reducing risk and fraud activities by 20%.
7) Delivered detailed performance reports and analytics that guided executive-level decisions.
8) Performed competitor and market research, supporting innovative growth strategies.
9) Mentored a cross-functional tech team, driving agile operations and software integration initiatives.

High-Flyer

Sep, 2022  –  Jun, 2023  •  10 mos  -  Part time

1) Managed one retail Shopify store and three wholesale Shopify stores, overseeing end-to-end operations
including product listing, theme customization, customer support, and order fulfillment.
2) Conducted detailed competitor research and market analysis to improve product placement and pricing
strategies.
3) Designed and implemented promotional email campaigns and social media strategies, leading to a 30% increase in user engagement.
4) Streamlined logistics and inventory management processes, reducing fulfilment delays by 40%.
5) Developed visual merchandising layouts on Shopify to enhance user experience and conversion rate.

Aleko

Feb, 2020  –  May, 2022  •  2 yrs 4 mos  -  Full time

1) Managed Aleko's Shopify store end-to-end, including product uploads, collection organization, and
complete order fulfillment lifecycle.
2) Provided timely and professional customer support, addressing inquiries and processing returns,
enhancing customer loyalty and retention.
3) Executed product optimization techniques to boost sales visibility and improve search engine rankings.
4) Maintained meticulous documentation systems and assisted in operational procurement tasks,
improving efficiency.
5) Handled CRM data integrity through regular updates, import/export tasks, and fraud monitoring.