TelOne

Nov, 2023 - Present  •  2 yrs 10 mos  -  Full time

• Led the monitoring and analysis of key performance indicators (KPIs) across business units to drive strategic decision-making.
• Collaborated with department heads to identify performance gaps and recommend actionable improvements, resulting in a measurable increase in efficiency and revenue.
• Led a team of 10 to deliver quarterly business reviews that influenced strategic decisions, resulting in a 15% revenue growth in underperforming business units.
• Administrative skills: managing tasks, scheduling, record maintenance
• Communication skills: handling correspondence, customer support
• Technical skills: social media management, project management
• Excellent organizational and multitasking abilities
Proficiency in using virtual collaboration tools
• Ability to work independently and remotely