Video Remote Interpreting Leads the Revolution in Interpretation

Generally speaking, technology has had a big impact in recent years on the world of interpreting in comparison with its effect on other industries. However, the innovation of Video Remote Interpreting (VRI) has transformed interpreting and made a huge impact on accessibility to relevant services. We are routinely offering the option in many languages including Sign Languages, and it is not uncommon for us to set up links between VRI interpreters to clients in yet another country.

Improvements in internet speed and reliability have given this service the foundation on which it has built its success. As companies continue to seek ways to reduce costs and save time, particularly in legal and medical interpreting, we are seeing requests for VRI gather momentum across all industries.

No doubt the last two years have played a part in widening the sphere of VRI; pre-2020 our clients preferred the more traditional methods that involved face-to-face rather than remote meetings. Pre-pandemic this meant that our interpreters spent a huge amount of time travelling and using valuable resources in the shape of time and money.

The Covid crisis forced industries across the world to adapt quickly if they were to stand a chance of surviving. This critical shift saw technology taking center stage in how businesses were going to be able to run and interpreting companies turned to VRI as the safest and most efficient way of continuing to do business - this shift has now become the norm with providers appreciating the benefits of working in this way. Here is a link to the best practice guidelines.

Businesses are also recognizing the benefits of this method of interpreting in terms of better client experience.