Finding Common Ground

The Struggles of CommunicationWhere to start. What to say. How to find your confidence.Before we beginYou can know your business, believe in what you do, and still struggle to start a conversation. I see this with agents who have spent hours learning products and preparing for appointments. Put them in front of someone they don’t know, without a screen between them, and they suddenly have very little to say.What if I interrupt them? What if we have nothing in common? What if they can tell I’m nervous?Those questions can keep us quiet. They can also send us straight into talking about our work