NeoBPO is a customer support and business process outsourcing. center
Nov, 2022 – Jun, 2024 • 1 yr 8 mos - Full time
- Provided high-quality inbound customer support, resolving inquiries on the first contact and ensuring a positive experience.
- Responded to customer requests with clear verbal and written communication, maintaining an average satisfaction.
- Demonstrated commitment to problem-solving by tracking each case from start to finish.
- Fostered customer relationships through empathy, active listening, and a human-centered service approach.
- Demonstrated reliable teamwork, contributing to a supportive and high-performance environment.
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