Walmart

Sep, 2025  –  Jan, 2026  •  5 mos  -  Part time

• Fulfill an average of $ 3000 in customer orders daily, maintaining an accuracy rate of 98%+ for grocery and general merchandise.
• Provide exceptional customer service during order pick-up, resolving delivery issues and processing an average of 50+ customer interactions per shift.

• Ensure quality and freshness of perishable items, meticulously checking expiration dates and selecting best-quality produce.

• Utilize proprietary handheld technology to efficiently pick and stage orders for timely customer pickup and third-party delivery.

Tap & Hop

Apr, 2024  –  Dec, 2024  •  9 mos  -  Full time

Optimized internal communication and workflows by expertly utilizing Google Suites and Slack, enabling seamless collaboration between the business team and technical professionals.
Managed and cultivated high-value client relationships using HubSpot CRM, ensuring personalized service and building enduring partnerships.
Coordinated with developers and IT professionals to resolve issues and streamline project workflows.
Proactively managed all telephone communications and inquiries, providing exceptional customer care. With over a hundred calls daily .