lABUSA USA

Jan, 2025 - Present  •  1 yr 9 mos  -  Part time

Email & Calendar Management: Manage and prioritize emails, organize inboxes, and respond promptly.
Coordinate calendars, arrange meetings, and ensure smooth daily schedules.
 Served as primary liaison for client communication, managing inquiries and ensuring professional, timely
responses.
 Coordinated internal communication between teams and senior leadership, including drafting and
managing correspondence.
 Supported proposal development and business pitches by drafting, reviewing, and submitting tailored
documents.
 Administrative Support: Maintain organized files, manage documents, and track client data accurately.
 Social Media Coordination: Post and manage social media content to maintain brand visibility and
engagement. Collaborate with the marketing team on creative assets, proficient in Canva.
 Customer Inquiries: Managed customer inquiries across various platforms (Facebook, email, text)
ensuring timely, professional responses.
 Database Management: Accurately input and update customer information in CRM systems to enhance
service quality and follow-up efficiency.
 Appointment Scheduling: Coordinate with team members and clients to ensure efficient time management
and appointment confirmations.