Nov, 2022 – Dec, 2025 • 3 yrs 2 mos - Part time
• Data & Record Integrity: Managed the accurate entry of contractual details and sensitive client records within CARET Legal, adhering to the highest standards of data security.
• Administrative Support: Acted as the gatekeeper for the attorney’s email and digital communications; managed high-priority calendars and strict court deadlines.
• Financial Operations: Oversaw monthly billing and invoicing cycles, utilizing Caret Legal to track billable hours and ensure prompt financial reporting.
• Document Management: Drafted and edited legal documents and correspondence, ensuring total confidentiality in compliance with attorney-client privilege.
Aug, 2022 - Present • 4 yrs 1 mo - Self employed
• Business Operations: Direct all daily aspects of business management, including financial
oversight, vendor negotiations, and 100% compliance with industry licensing.
• Client Management: Act as the primary point of contact, managing a high volume of inbound calls for appointment setting, service inquiries, and complex issue resolution to
maintain a 90%+ retention rate.
• CRM & Scheduling: Manage advanced scheduling and client account data using Vagaro and Fresha, optimizing salon flow and reducing booking overlaps.
• Inventory Control: Oversee end-to-end inventory management; track stock levels in Microsoft Excel and coordinate with vendors to ensure continuous service availability.
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Degree: Cosmetology License •  Aug, 2004 – Sep, 2005
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