Crowley Marine

Jun, 2022  –  Oct, 2025  •  3 yrs 5 mos  -  Full time

• Calendar Management: Managed comprehensive executive calendar for company
President, coordinating more than 50 weekly meetings across multiple time zones with 98%
accuracy and zero scheduling conflicts.
• Email Management: Screened and prioritized more than 100 daily communications to
ensure critical items receive immediate attention, demonstrating exceptional judgment and
communication skills.• Travel Coordination: Orchestrated complex domestic and international travel
arrangements across 3 time zones, managing logistics, accommodations, and itineraries
with meticulous attention to detail and complete discretion.
• Meeting Preparation & Facilitation: Coordinated board meetings and senior management
meetings, preparing agendas, briefing documents, presentations, and post-meeting
summaries to ensure seamless information flow.
• Stakeholder Communication: Led cross-functional coordination with 10 to 15
stakeholders across Customer Support, Development, Finance, Marketing, and Warehouse
departments, facilitating seamless communication between technical and business teams.
• Process Optimization: Spearheaded company-wide workflow re-engineering initiative,
identifying 3 critical bottlenecks and implementing new triage system using Mattermost and
Odoo integrations, resulting in 15% acceleration in support resolution times.
• Expense Reporting: Managed executive expense reporting with 100% accuracy,
organizing receipts, reconciling transactions, and preparing monthly summaries while
maintaining full audit readiness.
• Confidential Records Management: Handled sensitive personal and business matters
with utmost discretion, maintaining strict confidentiality of executive communications and
financial documentation.