PERKIN ELMER

Dec, 2024 - Present  •  1 yr 9 mos  -  Full time

_ customer point of contact
_ scheduled equipment services
_ communicating with service providers
_ performing follow-up to confirm satisfaction
_ generates reports for management and customers
_ Answers phones and respond to customer requests.
_ Developed strong product knowledge to effectively assist customers with their
inquiries and provide accurate information on features, pricing, and availability.
_Provides customers with product and service information regarding their service request.