May, 2024 – May, 2025 • 1 yr 1 mo - Part time
Served as the first point of contact for guests, creating a welcoming and professional environment while managing high-volume guest flow. Coordinated seating plans, waitlists, and reservations to maximize efficiency and guest satisfaction. Communicated continuously with servers and management to ensure smooth service operations. Handled guest inquiries, special requests, and conflict resolution with discretion and professionalism. Maintained organized reservation systems and supported front-of-house operations in fast-paced settings.
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Degree: BA in Political Science •  Aug, 2023 – May, 2025
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