olaro..International

Jun, 2017  –  Dec, 2025  •  8 yrs 7 mos  -  Part time

Email and Communication Management
Monitor executive inboxes and prioritize urgent messages.
Draft professional correspondence, follow up on pending items, and maintain
communication flow
Guided clients through visa, licensure, and application processes for U.S.
healthcare programs.
Coordination of daily operations at Kenyan Office.
Manage a growing team of on boarding/back office specialists handling
customer on boarding.
Assisted the Team Leader with administrative duties, serving as acting
personal assistant during absences.
Manage scheduling and calendar arrangements for team members, including
organizing meetings, appointments, and conference calls with internal and
external stakeholders.
Prepare, edit, and format high-quality documents, reports, presentations, and
correspondence in English, ensuring accuracy and professionalism.
Coordinate travel arrangements for team members, including booking flights,
accommodations for clients travelling to USA.
Facilitate the planning and execution of events, workshops, and meetings,
including logistical arrangements, participant communication, and on-site

support.
Client Relationship Management – build and sustain trust-based relationships
with clients.
Maintain and update records, databases, and filing systems to ensure
accurate documentation and easy retrieval of information.
Prepare reports, presentations, and documentation..
Managed departmental schedules and calendars, ensuring smooth
communication between the Kenya, USA, and Nepal teams.
Coordinated with immigration and CGFNS teams to ensure timely processing
of documentation and credential verification.
Handled client inquiries, complaints, and document evaluations with
professionalism and efficiency.
Led engagement initiatives and collaborated with marketing on outreach
campaigns and events.
Collaborate with internal teams (Sales, Support, Operations, Marketing Team
) to improve customer experience.
Application Review: Thoroughly review immigration applications (including
I140, ETA
Documentation Verification: Validate applicants’ eligibility by verifying required
documents such as passports and certificates.
Eligibility Evaluation: Assess applicants’ eligibility based on established
criteria,considering immigration categories, employment qualifications, and
family ties.
Legal Compliance: Stay informed about immigration laws and regulations to
make well informed decisions aligned with the current legal framework.
Placement: Facilitate communication between nurses and the clinical team to
ensure
appropriate placement before the embassy interview date.
Travel Bookings: Manage flight bookings to the US for nurses after visa
issuance and handle placement communication and confirmation with nurses.
Calendar and Travel Management
Coordinate meetings, appointments, and travel arrangements for executives.
Manage complex schedules across multiple time zones, ensuring minimal
conflicts.
Send timely reminders and prepare meeting briefs as needed.
Prepare and format presentations, reports, meeting agendas, and minutes.
Maintain accurate digital filing systems and manage confidential information.
Support executives with data entry, record keeping, and document review.
Organize and manage logistics for virtual and in-person meetings or events.
Liaise with vendors, clients, and team members to ensure seamless