Sep, 2024 – Sep, 2025 • 1 yr 1 mo - Full time
I worked as a Customer Care Agent at CCI, handling inbound calls for Little Caesars. I took customer orders, assisted with delivery and pickup inquiries, resolved complaints, and provided accurate information on products, promotions, and store locations. I maintained a friendly and professional tone in a fast-paced call center environment, ensured order accuracy, followed company procedures, and focused on delivering a positive customer experience.
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Degree: Public Relations •  Jan, 2017 – Nov, 2017
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