Chili's

Jan, 2024  –  Apr, 2024  •  4 mos  -  Part time

Trained within a fast paced environment providing a familiar, friendly guest experience

Upon First Contact Built Rapport with Guests suggested Promotional Offers once seated
Communicated with Waiters & Waitresses to Maintain Flow of Customers per Section
Maintained Restaurant Standards; Cleaning Tables, Bathrooms, and Menus

Management offered multiple opportunities to grow in my position as they found my service oustanding. Team felt open to communicate as I assisted with their duties and shift experience

HK Taekwondo Inc.

Jan, 2024  –  Jan, 2025  •  1 yr 1 mo  -  Full time

Oversaw daily operations for a nutritional office and taekwondo studio

Direct contact for all Daily Leads, Members, Patient Intakes, and Vendors
Managed Appointment Calendars for Staff and Clients
Validated Patient Documents, Membership Agreements, and Finalized Transactions utilizing CRM systems & EHR system
Planned Marketing Campaigns, Nurtured Reports, and Coordinated Projects utilzing Multiple
Software Programs during Collaborative Meetings with Ownership

Successfully migrated customer data from legacy CRM to updated CRM manually; improving data accessibility, marketing campaigns, and studio calendar management

Five Guys

Mar, 2023  –  Nov, 2023  •  9 mos  -  Part time

Trained in a fast paced restaurant providing high quality customer service

Manage time efficiently during Food Preparation & Service Times
Assist Management in Supervising Front of Store and Operating Multiple Stations
Maintain Store SOPs through Cleanliness and Organization

Management created opportunities to showcase my initative through hands on training and discuss promoting into leadership roles

Power Promotions

Aug, 2022  –  Nov, 2022  •  4 mos  -  Full time

Remote Assistant to Sales Manager providing casino marketing and sales management

Utilized Software Programs (Microsoft Workspace, Salesforce, & Monday) for Communications, Project Management, Sales Finalization, and Invoice Management
Communicated Closely with Clients & Vendors daily regarding Bids & Delivery Orders

Tracked public trends then created and executed Microsoft Presentation Bids for Custom Promotional Products and Continuity Programs refining client promotional efforts and maximized return on investment

Grubhub

Jun, 2022  –  Dec, 2023  •  1 yr 7 mos  -  Self employed

Provided delivery services for a variety of restaurants within the Albuquerque and Rio Rancho area

Disinfect Car and Delivery Bags throughout Day
Managed Delivery Time and Personal Time
Maintained Customer Communciation Frequently and Effectively Ensuring Cstomer Satisfaction

Participated in “Missions” that offered ability to earn bonuses and generate revenue.

Silver Sage Development

Jan, 2021  –  Mar, 2022  •  1 yr 3 mos  -  Full time

Direct sales role promoting a non-profit client’s mission within the New Mexico area.

Managed Daily Outreach Events Engaging with over 300 people, Averaging $500 in Donations
Coordinated Meetings Focusing on Marketing & Sales Strategies and Business Development
Led a Team of 3-5 people and Provided Hands on 1-on-1 Training

Director of Operations provided oppourtunities in hiring process. Conducted Second Round interviews selecting candidates whose goals aligned with the company. Resulting in a Promotion to a Recruiter.

Managed Interview Schedule for Ownership & Account Exectuives, Reviewing their Ideal Candidate
Contacted 100+ Candidates, Consistently Scheduling 20 Interview Candidates Daily
Conducted Orientation Meetings and Onboarding Process

Company averaged 10 employees to 20 employees at one time with an approximate 25% turnover leaving 15 employees to grow in their positions