Jan, 2024 - Present • 2 yrs 8 mos - Full time
Maintained business licensing and permits, built out ordering and inventory systems, and designed marketing materials. Handled bookkeeping and payroll, as well as all email and phone communication for the business. Designed and implemented SOPs and staff training. Managed HR and hiring, and supported CEO with numerous ad hoc projects, including travel and calendar management.
Oct, 2021 – Dec, 2025 • 4 yrs 3 mos - Full time
Handled all areas of accounting, purchasing, and payroll, dropping category costs by up to 25%. Streamlined training and educational programs for staff, assisted in menu development and marketing, and introduced new pricing metrics and analytics. Managed day-to-day operations for over 100 staff members, and elevated the bar program and knowledge, helping the business to become a 2023 James Beard Award Semi-finalist.
Mar, 2021 – Jul, 2022 • 1 yr 5 mos - Contract
Worked with numerous executive clients in multiple time zones and fine-tuned my administrative skills across several industries, including marketing and advertising, finance, entertainment, and hospitality. Controlled communication channels & correspondence, screened/hired and trained employees, maintained finances and bookkeeping, booked travel and managed calendars, researched and managed projects, and developed Standard Operating Procedures.
Aug, 2014 – Jun, 2017 • 2 yrs 11 mos - Full time
Built inventory and ordering systems, managed communication for the business website, email, social media profiles, and marketing outreach. Conducted payroll and HR in the absence of the GM. Initiated training programs for two independent concepts, as well as maintained relationships with brand representatives and members. Created and built a multi-faceted event program from the ground up for one of the largest spirit collections in the world. Hosted events for up to 120 guests, more than doubling event income.
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