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Jul, 2021 – Nov, 2025 • 4 yrs 5 mos - Full time
Coordinated daily communication and scheduling between attorneys, paralegals, case workers, and clients.
Reviewed, organized, and indexed client documentation in CRM and digital systems.
Managed attorney calendars, ensuring accurate and complete information for client consultations.
Scheduled paid consultations and created Zoom meetings, verifying smooth audio/video functionality for attorneys and clients.
Conducted legal research on updates to immigration regulations, USCIS policies, and presidential directives.
Prepared clients for USCIS interviews (I-130, I-485, I-751, N-400, I-360) and for Individual Hearings related to asylum (I-589).
Supervised a team of 3 front desk staff; resolved client inquiries in real time through internal communication channels.
Designed the official intake script for new prospects and trained staff on call handling efficiency and queue management.
Conducted intake interviews for asylum and removal defense cases, gathering detailed facts, timelines, and supporting documentation for asylum claims and EOIR filings.
Worked closely with the asylum and removal defense departments to collect client testimonies, prepare personal statements, and ensure all evidence was ready for filing with EOIR.
Reviewed FOIA results and prepared summaries to support the attorney’s legal strategy in asylum and cancellation of removal cases.
Drafted supporting documents for asylum filings, EOIR submissions, and evidence packets for individual hearings.
Prepared clients for individual hearings by conducting mock interviews, reviewing testimony, and ensuring consistency with declarations and evidence provided to the court.
Handled retention calls after consultations, addressing client concerns and successfully closing sales for legal services.
Followed up with prospective clients to convert consultations into retained cases, ensuring smooth transition into the case management process.
Jul, 2021 – Nov, 2025 • 4 yrs 5 mos - Full time
Coordinated daily communication and scheduling between attorneys, paralegals, case workers, and clients.
Reviewed, organized, and indexed client documentation in CRM and digital systems.
Managed attorney calendars, ensuring accurate and complete information for client consultations.
Scheduled paid consultations and created Zoom meetings, verifying smooth audio/video functionality for attorneys and clients.
Conducted legal research on updates to immigration regulations, USCIS policies, and presidential directives.
Prepared clients for USCIS interviews (I-130, I-485, I-751, N-400, I-360) and for Individual Hearings related to asylum (I-589).
Supervised a team of 3 front desk staff; resolved client inquiries in real time through internal communication channels.
Designed the official intake script for new prospects and trained staff on call handling efficiency and queue management.
Conducted intake interviews for asylum and removal defense cases, gathering detailed facts, timelines, and supporting documentation for asylum claims and EOIR filings.
Worked closely with the asylum and removal defense departments to collect client testimonies, prepare personal statements, and ensure all evidence was ready for filing with EOIR.
Reviewed FOIA results and prepared summaries to support the attorney’s legal strategy in asylum and cancellation of removal cases.
Drafted supporting documents for asylum filings, EOIR submissions, and evidence packets for individual hearings.
Prepared clients for individual hearings by conducting mock interviews, reviewing testimony, and ensuring consistency with declarations and evidence provided to the court.
Handled retention calls after consultations, addressing client concerns and successfully closing sales for legal services.
Followed up with prospective clients to convert consultations into retained cases, ensuring smooth transition into the case management process.
Degree: Lawyer • Feb, 2009 – May, 2013
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