Dover Miller Karras Langdale & Brantley

Apr, 2025  –  Jul, 2025  •  4 mos  -  Full time

- Handled incoming and outgoing calls, mail, and email while communicating pertinent
information to clients and seven attorneys. Acted as a liaison between clients and attorneys.
- Entered time diaries and generated accurate billing to clients.
- Reviewed, edited, and proofread litigation, letters, and other documents for proper grammar,
spelling, and punctuation.
- Produced and filed legal documents such as briefs, pleadings, and appeals.
- Managed and organized accounts and client records of clients with discretion and timeliness.
- Handled office scheduling and made notes for deadlines, motions, meetings, depositions,
and other important dates.

J. Randall Hicks P.C.

Mar, 2022  –  Apr, 2025  •  3 yrs 2 mos  -  Full time

- Assisted counsel in preparing documentation for discovery request.
- Conferred with clients and other involved parties to gather and track case information.
- Conducted client intakes and entered information into business database.
- Communicated pertinent information to clients via phone, email, and mail.
- Reviewed, edited and proofread legal documents and correspondence.
- Answered, screened, and directed high volume of phone calls and email inquiries.
- Greeted visitors, determined nature and purpose of visit and directed to appropriate party.
- Managed mail, both incoming and outgoing.

The Walt Disney Company

Jun, 2014  –  Mar, 2022  •  7 yrs 10 mos  -  Full time

- Provided information about facilities, entertainment options, rules and regulations.
- Directed patrons to attractions, restaurants, and other park amenities.
- Monitored guest activities to ensure safety, adherence to policies, or arrange for removal of
unruly patrons.
- Maintained equipment inventories, storing, retrieving, assembling and disassembling items.
- Kept guests informed of shut-down and emergency evacuation procedures.