Laia Urrego Ruiz

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Relevant Experience

Digital Marketing Assistant (Freelance)

Jun, 2024 - Present • 2 yrs 3 mos - Self employed

Managed digital campaigns and service positioning in the Greater Toronto Area.
Published content on Facebook and Instagram to attract clients.
Monitored interactions and generated qualified leads.
Contributed to increasing visibility and client acquisition.

General Worker & Service Provider

Lagur CS - Toronto, ON

Mar, 2022 - Present • 4 yrs 6 mos - Self employed

Autónoma/Self-employed/My Company

Supported warehouse operations, moving services, and post-construction cleaning.
Performed tasks in restaurants and offices, including organization and quality control.
Delivered customer service and incident resolutio.
Conducted residential cleaning and demolition tasks.
Responded to water damage emergencies, handling cleanup and documenting
conditions using Encircle.

Administrative & Human Resources Assistant

Interlift, Cota, Colombia

Aug, 2021 – Feb, 2022 • 7 mos - Contract

Welcomed and assisted visitors while managing daily administrative operations and
correspondence.
Prepared and organized HR documentation, including memos, employee records,
certifications, and reports.
Supported recruitment processes through candidate pre-screening, scheduling, and
interview coordination.
Maintained filing systems and Excel databases to ensure accurate data management
and reporting.
Responded to internal and external client inquiries, ensuring timely and professional
communication.
Collaborated with maintenance and operations teams to coordinate office logistics
and staff communications.

Human Resources Assistant

Metrohome Inmobiliaria, Colombia

Oct, 2020 – Dec, 2021 • 1 yr 3 mos - Contract

Supported the full recruitment process, including candidate sourcing and pre-
screening.
Prepared and maintained employee files and HR documentation.
Conducted data analysis and generated reports to assist in HR decision-making.
Provided customer service and client support to strengthen long-term relationships.
Handled phone inquiries and coordinated responses to external client requests.
Performed general administrative tasks to ensure daily operations efficiency.