May, 2018 – Jun, 2023 • 5 yrs 2 mos - Full time
Handled over 30 calls, emails, chats daily.
• Successfully resolved over 200 customer complaints.
• Support marketing & PR activities by proactively introducing services,
integrating promotions in the consulting process, and attracting new
customers.
• Collaborate with technicians to ensure service requests are ful lled
e ciently.
• Proposed ideas to improve services and marketing strategies based on
real custo
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Degree: B.S in Business Administration •  Jan, 2020 – May, 2023
Degree: B.S in Business Administration •  Jan, 2020 – May, 2023
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