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Sep, 2025 - Present • 1 yr 29 days - Self employed
- Started an entrepreneurial venture and designed personalized photobooks using Canva, managing layouts, branding, and print-ready formats.
- Conducted client consultations, managed timelines, and oversaw quality control from start to finish. Therefore, resulting in favourable service delivery.
- Utilized content marketing tools by creating and publishing high-quality edited visuals of photobooks on social media platforms to allow for business growth.
- Strengthened customer service, organization, and project management skills relevant to small business support.
Feb, 2024 – Jun, 2025 • 1 yr 5 mos - Part time
- Provided professional support and clear guidance to students with practical system-based tasks in Microsoft Excel, Word, PowerPoint and Xero Accounting Software.
- Provided structured academic and administrative support for hundreds of students, managing high volumes of queries with clear and professional verbal and written communication.
- Managed weekly online consultation schedules which resulted in improved assignment completion rates and practical competency.
- Marked and validated hundreds of assignments, tests and exams across two modules with precision, ensuring alignment with marking rubrics and maintaining minimal transcription errors in official marksheets.
- Collaborated with a team of 8-10 tutors to standardize marking criteria and ensure consistency across outputs and student satisfaction.
- Supported students using digital platforms and productivity tools, strengthening remote customer support, client-facing communication skills and the ability to work independently in a remote environment.
Feb, 2024 - Present • 2 yrs 7 mos - Self employed
- Founded and managed a large-scale online academic support community for students.
- Recruited, trained, and coordinated an administrative team of 3-8 members in order to introduce a rotating schedule so that study sessions ran smoothly and students always had consistent support available.
- Created simple but effective Excel and Google Sheets tracking systems to monitor study hours, participation, and individual progress, allowing for better structure and accountability.
- Increased participation, engagement and student success through structured communication, recognition initiatives for top achievers, and consistent follow-ups.
- Responded to participant queries, resolved issues, and ensured a supportive, well-organized environment.
Dec, 2023 – Dec, 2023 • 1 mo - Seasonal
- Verified the accuracy of hundreds of National Senior Certificate examination scripts across two examination cycles.
- Performed systematic checks of marking calculations, totals, and transcription to ensure the release of error-free results.
- Maintained strict confidentiality, structured documentation and compliance with formal departmental procedures.
- Worked effectively under pressure to meet strict deadlines.
Dec, 2022 – Dec, 2022 • 1 mo - Seasonal
- Verified the accuracy of hundreds of National Senior Certificate examination scripts across two examination cycles.
- Performed systematic checks of marking calculations, totals, and transcription to ensure the release of error-free results.
- Maintained strict confidentiality, structured documentation and compliance with formal departmental procedures.
- Worked effectively under pressure to meet strict deadlines.
Degree: Bachelor of Commerce in Accounting • Feb, 2022 – Nov, 2024
Degree obtained.
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