Apr, 2025 – Nov, 2025 • 8 mos - Full time
Legal Receptionist & Intake Support Specialist at a law firm focused on Family Law and Estate Planning matters, handling client intake, communication, scheduling, and case documentation. In this position, I was responsible for conducting structured intake interviews, gathering essential case details, and ensuring that attorneys received the information needed to evaluate and prioritize cases. I also supported day-to-day administrative operations, coordinated communication between clients and legal staff, and maintained accurate digital records following firm policies. During this time, I contributed to improving the firm’s intake workflow by helping streamline the process to meet performance targets, which allowed the team to qualify cases more efficiently and provide a smoother experience for potential clients.
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Degree: English Pedagogy •  Mar, 2018 – Nov, 2022
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