Nov, 2025 - Present • 10 mos 29 days - Full time
• To assist in the sales, planning and coordination of sea and air freight shipments.
• To evaluate and select appropriate freight carriers.
• To communicate and coordinate internally and externally.
• Track and monitor shipments, providing regularity and ensure smooth operations.
• Address and resolve issues.
• Prepare and maintain shipping documentation.
Aug, 2022 – Mar, 2025 • 2 yrs 8 mos - Full time
• Delivered customer-focused logistics solutions and managed multiple shipments.
• Provided excellent client service through effective communication and support.
• Handled administrative duties including documentation, invoicing, and reporting.
• Optimized shipping routes and improved process efficiency.
• Acted as a key contact for clients, customs, and internal teams.
Jun, 2020 – Aug, 2022 • 2 yrs 3 mos - Full time
• Coordinated freight operations while supporting daily office administration.
• Maintained positive client relationships, ensuring satisfaction and retention.
• Monitored shipments and quickly resolved service-related challenges.
• Processed and managed documentation, billing, and internal reporting.
• Provided administrative and customer service support to management and clients.
Mar, 2017 – Jun, 2020 • 3 yrs 4 mos - Full time
• Negotiated competitive freight rates and managed shipping operations.
• Built strong relationships with clients and provided consistent customer support.
• Handled export-import documentation and administrative tasks.
• Resolved shipment issues and ensured compliance with international regulations.
• Supported management with reporting and organizational efficiency improvements.
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Degree: Diploma •  Sep, 2010 – May, 2014
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