Content Creation: Posting informative content, promotions, and updates to keep the community informed and excited about SpeedFulfill's services (COD delivery, local/international shipping, pick & pack, etc.). Engagement & Support: Managing community channels (Facebook, WhatsApp, Discord) by answering inquiries, resolving concerns, and guiding new users through the onboarding process.
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VA Moderator
Overseas Filipino Entrepreneurs • Part time
Jan, 2020 – Jul, 2022 • 2 yrs 7 mos
Member Support: Responding to member inquiries, providing guidance on available resources, and helping users navigate online business tools and opportunities. Community Moderation: Monitoring and maintaining a safe, respectful, and engaging atmosphere across Facebook groups and messenger chats.