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Sep, 2025 - Present • 1 yr 29 days - Full time
BFI Finance – Telesales Team Leader
Tangerang Selatan, Sept 2025 – Present
Monitored daily team performance according to monthly goal setting, handled internal and external
problem solving, supported monitoring of customer database distribution for follow-ups, evaluated
quality control work according to the script, coached communication and offering techniques as well as
consumer handling skills, and prepared daily team reports.
May, 2024 – Aug, 2025 • 1 yr 4 mos - Full time
Handled outbound sales calls to RO customers, managed follow ups, updated data, and reported daily sales performance
Jan, 2023 – Mar, 2024 • 1 yr 3 mos - Full time
Monitored weekly seminar administration in various cities and oversaw the entire seminar process from
reservation to event completion. Editing Video, Create Design by Canva to marketing promotion.
Jun, 2022 – Dec, 2022 • 7 mos - Full time
Monitored inventory stock, prepared assignment letters for employees on out-of-town duties, managed company administration, and created Instagram video content work from home.
Degree: Coursework Completed • Sep, 2019 – Jul, 2022
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